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Search our knowledge base or browse categories below.
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Security, Firewalls and Encryption
Everything you need to know about securing your hosted Mac server, firewalls and data encryption
- FileVault on your hosted Mac Servers
- Encrypting Data on your Hosted Mac
- Securing Your Mac Server with a Firewall
- Accessing Your Mac Server via VNC over SSH
- Which ports are open on my Mac server?
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Getting Started
Handy guides to get started using your hosted Mac as a Service quickly
- Best Practices for Configuring Your macOS Server
- What NOT to do with your hosted Mac
- Connecting to Your Mac Server via VNC (Screen Sharing)
- Backing Up Your Mac Server
- Help! My Server Is Offline
- Automatic power-on a Mac when power is connected
- Features
- Customer API
- Remote reboot
- Account and Billing
- User Management
- Billing, Invoicing & Payments
- Cancellations
- Known Issues
- macOS Tahoe networking bug after 49 days uptime